2020 Infiniti QX60 vs. 2020 Chrysler Pacifica

Detailed Review, Specifications & Comparison

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Safety

The QX60 Luxe’s optional pre-crash front seatbelts will tighten automatically in the event the vehicle detects an impending crash, improving protection against injury significantly. The Pacifica doesn’t offer pre-crash pretensioners.

The QX60 offers all-wheel drive to maximize traction under poor conditions, especially in ice and snow. The Pacifica doesn’t offer all-wheel drive.

Both the QX60 and the Pacifica have standard driver and passenger frontal airbags, front side-impact airbags, side-impact head airbags, front seatbelt pretensioners, front wheel drive, height adjustable front shoulder belts, plastic fuel tanks, four-wheel antilock brakes, traction control, electronic stability systems to prevent skidding, daytime running lights, blind spot warning systems, rearview cameras, rear cross-path warning, available lane departure warning systems and around view monitors.

Warranty

The QX60 comes with a full 4-year/60,000-mile basic warranty, which covers the entire truck and includes 24-hour roadside assistance. The Pacifica’s 3-year/36,000-mile basic warranty expires 1 year and 24,000 miles sooner.

Infiniti’s powertrain warranty covers the QX60 1 year and 10,000 miles longer than Chrysler covers the Pacifica. Any repair needed on the engine, transmission, axles, joints or driveshafts is fully covered for 6 years or 70,000 miles. Coverage on the Pacifica ends after only 5 years or 60,000 miles.

The QX60’s corrosion warranty is 2 years and unlimited miles longer than the Pacifica’s (7/unlimited vs. 5/100,000).

Reliability

A reliable vehicle saves its owner time, money and trouble. Nobody wants to be stranded or have to be without a vehicle while it’s being repaired. Consumer Reports rates the QX60’s reliability 52 points higher than the Pacifica.

J.D. Power and Associates’ 2019 Initial Quality Study of new car owners surveyed provide the statistics that show that Infiniti vehicles are better in initial quality than Chrysler vehicles. J.D. Power ranks Infiniti 19th in initial quality. With 12 more problems per 100 vehicles, Chrysler is ranked 25th.

J.D. Power and Associates’ 2019 survey of the owners of three-year-old vehicles provides the long-term dependability statistics that show that Infiniti vehicles are more reliable than Chrysler vehicles. J.D. Power ranks Infiniti 11th in reliability, above the industry average. With 18 more problems per 100 vehicles, Chrysler is ranked 16th.

From surveys of all its subscribers, Consumer Reports’ December 2018 Auto Issue reports that Infiniti vehicles are more reliable than Chrysler vehicles. Consumer Reports ranks Infiniti 18 places higher in reliability than Chrysler.

Engine

The QX60’s standard 3.5 DOHC V6 produces 35 more horsepower (295 vs. 260) than the Pacifica Hybrid’s standard 3.6 DOHC V6 hybrid. The QX60’s 3.5 DOHC V6 produces 8 more horsepower (295 vs. 287) and 8 lbs.-ft. more torque (270 vs. 262) than the Pacifica’s standard 3.6 DOHC V6.

Fuel Economy and Range

The QX60 has 3 gallons more fuel capacity than the Pacifica Hybrid’s standard fuel tank (19.5 vs. 16.5 gallons), for longer range between fill-ups.

Brakes and Stopping

The QX60’s standard front and rear disc brakes are vented to help dissipate heat for shorter stops with less fading. The rear discs on the Pacifica are solid, not vented.

The QX60 stops much shorter than the Pacifica:

QX60

Pacifica

60 to 0 MPH

113 feet

131 feet

Motor Trend

60 to 0 MPH (Wet)

143 feet

145 feet

Consumer Reports

Tires and Wheels

For better ride, handling and brake cooling the QX60 has standard 18-inch wheels. Smaller 17-inch wheels are standard on the Pacifica.

Suspension and Handling

For better maneuverability, the QX60’s turning circle is 1 foot tighter than the Pacifica’s (38.7 feet vs. 39.7 feet).

Chassis

The QX60 is 3.2 inches shorter than the Pacifica, making the QX60 easier to handle, maneuver and park in tight spaces.

Passenger Space

The QX60 has .6 inches more front headroom, 1.1 inches more front legroom and 2.7 inches more rear legroom than the Pacifica.

Towing

The QX60’s standard towing capacity is much higher than the Pacifica’s (5000 vs. 3600 pounds).

While the Pacifica Hybrid is not recommended to tow, any QX60 can tow a minimum of 5000 pounds.

Servicing Ease

The QX60 uses gas struts to support the hood for easier service access. The Pacifica uses a prop rod to support its heavy hood. It takes two hands to open the hood and set the prop rod, the prop rod gets in the way during maintenance and service, and the prop rod could be knocked out, causing the heavy hood to fall on the person maintaining or servicing the car.

J.D. Power and Associates surveys of service recipients show that Infiniti service is better than Chrysler. J.D. Power ranks Infiniti fourth in service department satisfaction. With a 73% lower rating, Chrysler is ranked 26th.

Ergonomics

The QX60’s front and rear power windows all open or close fully with one touch of the switches, making it more convenient at drive-up windows and toll booths, or when talking with someone outside the car. The Pacifica’s standard rear power window switches have to be held the entire time to open them fully; only its driver’s window closes automatically.

If the windows are left open on the QX60 the driver can close them all at the outside door handle. On a hot day the driver can lower the windows at the outside door handle or from a distance using the keyless remote. The driver of the Pacifica can only operate the windows from inside the vehicle, with the ignition on.

The QX60’s standard speed-sensitive wipers speed up when the vehicle does, so that the driver doesn’t have to continually adjust the speed of the wipers. The Pacifica’s standard manually variable intermittent wipers have to be constantly adjusted.

Consumer Reports rated the QX60’s headlight performance “Very Good,” a higher rating than the Pacifica’s headlights, which were rated “Fair.”

Economic Advantages

Insurance will cost less for the QX60 owner. The Car Book by Jack Gillis rates the QX60 with a number “8” insurance rate while the Pacifica is rated higher at a number “10” rate.

The QX60 will cost the buyer less in the long run because of its superior resale value. The IntelliChoice estimates that the QX60 will retain 54.7% to 54.76% of its original price after five years, while the Pacifica only retains 39.92% to 43.27%.

According to The Car Book by Jack Gillis, the QX60 is less expensive to operate than the Pacifica because typical repairs cost much less on the QX60 than the Pacifica, including $88 less for a water pump, $256 less for a muffler, $104 less for front brake pads and $7 less for a fuel pump.

Recommendations

Consumer Reports® recommends the Infiniti QX60, based on reliability, safety and performance. The Chrysler Pacifica isn't recommended.

© 1991-2018 Advanta-STAR Automotive Research. All rights reserved.

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